TPG (ASX:TPG) shares whacked by cyberattack

The telco's customer data has been exposed, but the company says the damage was isolated with few impacted.

| More on:
falling telco asx share price represented by mobile phone displaying security breach

Image Source: Getty Images

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

A cyberattack has hit one of TPG Telecom Ltd (ASX: TPG)'s cloud-hosting services, chopping down its share price today.

The internet and mobile provider revealed the incident in an announcement to the ASX on Monday morning. TPG shares are down 1.59% at the time of writing, to trade at $4.97.

The attack targeted TPG's TrustedCloud, which is a product gained from TPG's 2011 acquisition of IntraPower Limited.

The company has called in outside assistance.

"We have notified the relevant government authorities and we have engaged external cyber security experts to assist with management of the incident," TPG stated.

"Although we are confident this incident has not impacted our other environments, we have also increased the cyber security defences across our entire business."

The attack has meant customer data was exposed.

"Based on the evidence from our forensic experts, only two TrustedCloud customers had their data accessed in the incident. At this point, we do not believe any other TrustedCloud customers were impacted."

Legacy system was due to be turned off this year

The TrustedCloud is an old system due to be decommissioned in August.

According to TPG, there are only "a few" remaining customers using the service.

"We have notified and have been working with the two impacted customers and continue to provide them with information and assistance," the telco stated.

"The TrustedCloud service is hosted in a standalone environment that is separate from our telecommunications networks and other systems. The incident has not impacted customers from any of our other brands, products or services."

TPG shares have been on a downward slide since they traded in the $8s in July 2020 after a merger of TPG Telecom and Vodafone Australia.

TPG's cyberattack news comes after a phishing scam hit Domain Holdings Australia Ltd (ASX: DHG) last week. Telstra Corporation Ltd (ASX: TLS) was also reprimanded on Friday by the telecommunications watchdog for enabling scammers to steal customers' identities.

Motley Fool contributor Tony Yoo has no position in any of the stocks mentioned. The Motley Fool Australia owns shares of and has recommended Telstra Limited. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Bruce Jackson.

More on Share Market News

A man looking at his laptop and thinking.
Share Market News

Why is the ASX 200 pumping the brakes before the weekend?

Australian investors don't have the appetite today, here's why.

Read more »

Miner and company person analysing results of a mining company.
Resources Shares

Buy one, sell the other: Goldman's verdict on these 2 ASX 200 mining shares

The broker sees significant valuation differences between these 2 major ASX 200 mining shares.

Read more »

Broker written in white with a man drawing a yellow underline.
Broker Notes

Brokers name 3 ASX shares to buy now

Here's why brokers are feeling bullish about these three shares this week.

Read more »

a man weraing a suit sits nervously at his laptop computer biting into his clenched hand with nerves, and perhaps fear.
Share Fallers

Why BHP, Lynas, Metals X, and Super Retail shares are dropping today

These shares are ending the week in the red.

Read more »

Man drawing an upward line on a bar graph symbolising a rising share price.
Share Gainers

Why Latin Resources, Newmont, Nick Scali, and ResMed shares are surging today

These ASX shares are ending the week strongly. But why?

Read more »

supermarket asx shares represented by shopping trolley in supermarket aisle
Mergers & Acquisitions

Metcash shares down despite corporate watchdog approval

Metcash is about to diversify and become a bigger business.

Read more »

happy investor, celebrating investor, good news, share price rise, up, increase
Capital Raising

Nick Scali share price jumps 14% to record high after raising $46m

Investors have responded very positively to the company's UK expansion plan.

Read more »

Three miners stand together at a mine site studying documents with equipment in the background
Materials Shares

BHP shares sink on $60b Anglo American takeover news

The Big Australian could be on the verge of a major acquisition.

Read more »