TPG (ASX:TPG) shares whacked by cyberattack

The telco's customer data has been exposed, but the company says the damage was isolated with few impacted.

| More on:

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

A cyberattack has hit one of TPG Telecom Ltd (ASX: TPG)'s cloud-hosting services, chopping down its share price today.

The internet and mobile provider revealed the incident in an announcement to the ASX on Monday morning. TPG shares are down 1.59% at the time of writing, to trade at $4.97.

The attack targeted TPG's TrustedCloud, which is a product gained from TPG's 2011 acquisition of IntraPower Limited.

The company has called in outside assistance.

"We have notified the relevant government authorities and we have engaged external cyber security experts to assist with management of the incident," TPG stated.

"Although we are confident this incident has not impacted our other environments, we have also increased the cyber security defences across our entire business."

The attack has meant customer data was exposed.

"Based on the evidence from our forensic experts, only two TrustedCloud customers had their data accessed in the incident. At this point, we do not believe any other TrustedCloud customers were impacted."

falling telco asx share price represented by mobile phone displaying security breach

Image Source: Getty Images

Legacy system was due to be turned off this year

The TrustedCloud is an old system due to be decommissioned in August.

According to TPG, there are only "a few" remaining customers using the service.

"We have notified and have been working with the two impacted customers and continue to provide them with information and assistance," the telco stated.

"The TrustedCloud service is hosted in a standalone environment that is separate from our telecommunications networks and other systems. The incident has not impacted customers from any of our other brands, products or services."

TPG shares have been on a downward slide since they traded in the $8s in July 2020 after a merger of TPG Telecom and Vodafone Australia.

TPG's cyberattack news comes after a phishing scam hit Domain Holdings Australia Ltd (ASX: DHG) last week. Telstra Corporation Ltd (ASX: TLS) was also reprimanded on Friday by the telecommunications watchdog for enabling scammers to steal customers' identities.

Motley Fool contributor Tony Yoo has no position in any of the stocks mentioned. The Motley Fool Australia owns shares of and has recommended Telstra Limited. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Bruce Jackson.

More on Share Market News

Ten happy friends leaping in the air outdoors.
Share Gainers

Here are the top 10 ASX 200 shares today

The markets bounced back with vigour this Tuesday.

Read more »

Business people discussing project on digital tablet.
Broker Notes

Expert gives its verdict on 3 popular ASX 200 shares

Are they buys, holds, or sells?

Read more »

Warren Buffett
Opinions

I'm following Warren Buffett's advice and buying ASX shares

The Omaha Oracle has wise advice for times like this.

Read more »

Excited couple celebrating success while looking at smartphone.
Share Gainers

Why Life360, St George Mining, Telix, and Westgold shares are charging higher today

These shares are having a strong session on Tuesday. Let's find out why.

Read more »

A young woman holds an open book over her head with a round mouthed expression as if to say oops as she looks at her computer screen in a home office setting with a plant on the desk and shelves of books in the background.
Share Fallers

Why Coles, Pantoro Gold, Seek, and Woodside shares are falling today

These shares are under pressure on Tuesday. But why?

Read more »

Target circle going down on a rollercoaster, symbolising volatility.
Share Market News

Why is the ASX 200 on a rollercoaster this week?

The ASX 200 is seeing some wild price swings this week. Let’s see why.

Read more »

A man looking at his laptop and thinking.
Broker Notes

Buy, hold, sell: Guzman Y Gomez, Worley, and Suncorp shares

Let's see if analysts are bullish or bearish on these names.

Read more »

A young woman with long brown hair opens her green eyes and mouth widely, expressing surprise.
Financial Shares

Why did the Helia share price just crash 19%?

The ASX 200 is in recovery mode today, so why are Helia shares tanking?

Read more »