CBA (ASX:CBA) hauled to court over rip-off accusations

The ghosts of the finance industry Royal Commission come to haunt the big bank, as the corporate watchdog starts legal action.

| More on:
asx company executive with multiple fingers all pointing at him

Image source: Getty Images

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Commonwealth Bank of Australia (ASX: CBA) is facing court action over overcharging allegations first aired at the finance industry Royal Commission. 

Australian Securities and Investments Commission (ASIC) has started a civil case against CBA for charging an overdraft interest rate "substantially higher" to what its business customers were told.

Over more than 6 years starting from December 2011, ASIC alleges the bank told customers an overdraft rate of 16% per annum, while actually slugging them 34%.

The lower rate continued to be published on periodic statements, the watchdog claims.

The bank tried to manually fix the overcharging error after a complaint was received in 2013.

However, the fix was unsuccessful and clients continued to be overcharged until March 2018, according to ASIC.

In total the overcharged interest amounted to more than $2.9 million.

ASIC is seeking penalties and remediation orders from the court for multiple breaches of the ASIC and Corporations Acts.

CBA stated on Tuesday afternoon it would not defend the proceedings.

"The problems that caused the error have been addressed and 2,269 customers have been sent refunds," announced the bank.

"The combined total of refunds sent to customers was $3.74 million, and the remediation program has now concluded."

Commonwealth Bank shares went on an absolute tear in November, gaining 24% in value. It's at $78.89 in early Tuesday trade.

Motley Fool contributor Tony Yoo has no position in any of the stocks mentioned. The Motley Fool Australia has no position in any of the stocks mentioned. We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

More on Share Market News

Three women dance and splash about in the shallow water of a beautiful beach on a sunny day.
Energy Shares

ASX 200 energy sector leads the market ahead of OPEC+ meeting

OPEC+ will meet today to decide whether to maintain its pause on oil production increases.

Read more »

Broker written in white with a man drawing a yellow underline.
Broker Notes

Top brokers name 3 ASX shares to buy next week

Brokers gave buy ratings to these ASX shares last week. Why are they bullish?

Read more »

A male investor wearing a white shirt and blue suit jacket sits at his desk looking at his laptop with his hands to his chin, waiting in anticipation.
Broker Notes

Buy, hold, sell: Amcor, ANZ, and Macquarie shares

Does a leading broker think investors should be buying these blue chips? Let's find out.

Read more »

A man casually dressed looks to the side in a pensive, thoughtful manner with one hand under his chin, holding a mobile phone in his hand while thinking about something.
Opinions

Where I'd invest $10,000 in 2026 in ASX shares aiming to beat the market

These businesses look like very appealing buys today.

Read more »

a woman with lots of shopping bags looks upwards towards the sky as if she is pondering something.
Opinions

The pros and cons of buying Zip shares in 2026

There are positive and negative aspects about Zip shares right now…

Read more »

A happy male investor turns around on his chair to look at a friend while a laptop runs on his desk showing share price movements
Broker Notes

Buy, hold, sell: CBA, REA Group, and Xero shares

Morgans has given its verdict on these popular stocks. Let's see if it is bullish on them.

Read more »

A man in a suit looks serious while discussing business dealings with a couple as they sit around a computer at a desk in a bank home lending scenario.
Share Market News

Here's what Westpac says the RBA will do with interest rates in 2026

Stick or twist? Let's see what the RBA could do with rates this year.

Read more »

A woman stretches her arms into the sky as she rises above the crowd.
Best Shares

Fastest rising ASX 200 share of each market sector in 2025

These shares outperformed their sector peers last year.

Read more »