3-month suspension: What's going on with Corporate Travel shares?

Investor wealth has been tied up in this stock for months. Let's see what is going on.

Key points
  • Corporate Travel Management has revealed significant accounting issues in its UK operations, with auditors uncovering incorrect revenue recognition of GBP 45.4 million and other irregularities, prompting a suspension of its shares and FY 2025 guidance withdrawal.
  • Immediate actions include a detailed forensic investigation by KPMG, restating financial results, customer communication, and leadership changes with the temporary removal of the UK CEO, while liquidity remains well-capitalised despite uncertainties over customer refunds.
  • As the company grapples with these revelations, it has expressed deep regret to shareholders and clients, committing to thorough governance reviews and operational improvements to rebuild trust and maintain service quality.

Corporate Travel Management Ltd (ASX: CTD) shares have been out of action for over three months.

The corporate travel specialist's shares haven't traded since being suspended on 22 August.

And they will remain that way while auditors and investigators continue to work through significant historical accounting issues.

Couple at an airport waiting for their flight.

Image source: Getty Images

What has been announced?

This morning, Corporate Travel Management revealed the scale of the review and several immediate repercussions for the business.

According to the release, KPMG's forensic team in the UK has spent months analysing approximately 47,000 documents and more than 1.5 million individual sales and purchase transaction lines, covering over GBP 400 million in transactions for its UK business.

The draft interim report delivered on 23 November identified two key issues:

  • Incorrect revenue recognition relating to several large customer contracts completed between 2021 and 2023. These "Concluded Customer Contracts" account for GBP 45.4 million of revenue that should not have been recognised.
  • Additional irregularities relating to other revenue earned by Corporate Travel Management (North).

The company now expects restatements across FY 2023 and FY 2024 of up to GBP58.2 million and further FY 2025 adjustments of up to GBP19.4 million. These are due in part to customer refunds and contracts where revenue can no longer be recognised with certainty.

Given the scale of the required corrections, the company has withdrawn its FY 2025 guidance, previously issued in May.

Immediate actions

The company outlined several steps now underway, including communicating with impacted customers, completing the forensic review with KPMG, restating prior years' financial statements, and conducting a full external governance review.

The company's board also confirmed that the CEO of CTM UK and Europe, Michael Healy, has been temporarily stood down with immediate effect. The company's global COO, Eleanor Noonan, is stepping in as interim leader during the investigation.

Corporate Travel Management also disclosed that its FY 2025 accounts will include an additional $13.9 million in provisions related to the ANZ region. Though, these are separate from the UK issues.

Suspension to continue

The company says it remains well-capitalised, with A$148.3 million in cash and no drawn debt as at 31 October. However, it acknowledged that customer refunds could impact near-term liquidity, with timing and amounts still uncertain.

It has also secured an extension from ASIC to lodge its FY 2025 financial statements by 31 December. Though, it concedes that it is unlikely to meet that deadline. This could mean that we don't see Corporate Travel Management shares return to the ASX boards before the end of the year.

Commenting on the news, the company's chair, Ewen Crouch AM, said:

We recognise how serious this situation is and the concerns it has caused. We deeply regret and sincerely apologise for the impact of the trading suspension on our shareholders. We also extend our sincere apologies to the affected clients in the UK. While further investigation is required, including a comprehensive review of our UK operations and our overall governance framework, we remain fully committed to taking the necessary action to restore confidence.

Corporate Travel Management's managing director, Jamie Pherous, added:

We recognise the impact this situation has had on our shareholders and affected UK clients, and we unreservedly apologise. Our priority is to uphold the highest standards across our operations, work closely with our auditors to finalise the FY25 financial statements, and implement all necessary measures to strengthen the company. While this work continues, we remain firmly focused on delivering quality service to our clients across all markets.

Motley Fool contributor James Mickleboro has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has positions in and has recommended Corporate Travel Management. The Motley Fool Australia has positions in and has recommended Corporate Travel Management. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

More on Travel Shares

Woman looking through an airplane window while holding a book.
Travel Shares

Which ASX travel stock does Morgans tip to jump 60%?

A new acquisition could be a boost for this company.

Read more »

A woman ponders a question as she puts money into a piggy bank with a model plane and suitcase nearby.
Travel Shares

Qantas shares are climbing higher again! Time to buy?

Find out where brokers think the share price will travel to next.

Read more »

A woman looks up at a plane flying in the sky with arms outstretched as the Flight Centre share price surges
Dividend Investing

$10,000 invested in Air New Zealand and Qantas shares 3 years ago is now worth…

Here’s how the three-year returns from Qantas and Air New Zealand shares compare.

Read more »

Happy couple looking at a phone and waiting for their flight at an airport.
Travel Shares

Why I'd invest $10,000 into Qantas shares today

I think the current valuation gives investors more room to absorb some of the risks that come with owning an…

Read more »

A woman reaches her arms to the sky as a plane flies overhead at sunset.
Dividend Investing

Looking to bank the final Qantas dividend? You'd better hurry!

Here’s what you need to know to bank the final Qantas dividend.

Read more »

A smiling woman in a hat holding a ticket takes selfie inside a Qantas plane next to the window.
Dividend Investing

How many Qantas shares do I need to buy for $5,000 of passive income in FY27?

Suspended during the global pandemic, Qantas shares resumed paying dividends in 2025.

Read more »

Man on a plane using a laptop with headphones on.
Travel Shares

Corporate Travel Management recently resumed trading – Here's why it could be a buy

After falling 80% - could it be a buy?

Read more »

One hundred dollar notes blowing in the wind, representing dividend windfall.
Travel Shares

Here's the dividend forecast out to 2029 for Qantas shares

Can the Qantas dividend fly higher in the years ahead? Or is it grounded?

Read more »