How is the Woolworths share price handling the MyDeal cyberattack news?

How are Woolworths' shares performing today?

| More on:
A woman sits on sofa pondering a question.

Image source: Getty Images

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

The Woolworths Group Ltd (ASX: WOW) share price is trading lower on Monday.

In morning trade, the retail giant's shares are down 0.5% to $33.60.

However, this is better than the ASX 200 index, which is down 1.4% at the time of writing.

What's going on with the Woolworths share price?

The Woolworths share price is holding up quite well today despite the company revealing that it has become the latest to be hit by hackers.

According to the release, a compromised user credential was used to gain unauthorised access to the customer relationship management systems of the recently acquired MyDeal business.

Woolworths revealed that MyDeal is now in the process of contacting an estimated 2.2 million customers that have been affected by the breach. The company has also commenced engagement with relevant authorities and government agencies.

What has been accessed?

The customer data which has been accessed by hackers includes customer names, email addresses, phone numbers, delivery addresses, and date of births (if provided for alcohol purchases).

A small positive is that for 1.2 million customers included in the breach, only their email address has been exposed. Though, their spam folders will no doubt be working very hard in the coming months!

One bigger positive is that MyDeal doesn't store payment data, drivers' licences, or passport numbers, so these important details have not been leaked. Furthermore, account passwords have not been compromised by the breach.

Finally, given that MyDeal and Woolworths operate on completely separate platforms, none of the retail giant's other businesses have been impacted by the cyberattack.

MyDeal CEO, Sean Senvirtne, commented:

We apologise for the considerable concern that this will cause our affected customers. We have acted quickly to identify and mitigate unauthorised access and have increased the monitoring of networks. We will continue to work with relevant authorities as we investigate the incident and we will keep our customers fully informed of any further updates impacting them.

Woolworths' chief security officer, Pieter van der Merwe, added:

Woolworths Group's cyber security and privacy teams are fully engaged and working closely with MyDeal to support the response.

Motley Fool contributor James Mickleboro has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has no position in any of the stocks mentioned. The Motley Fool Australia has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

More on Retail Shares

ecommerce asx shares represented by santa doing online shopping on laptop
Healthcare Shares

Looking for ideas before Christmas? These 2 ASX shares stand out to me

Two ASX shares at opposite ends of the market are catching my attention as the year draws to a close.

Read more »

A man points at a paper as he holds an alarm clock, indicating the ex-dividend date is approaching.
Retail Shares

Where will Wesfarmers shares be in 3 years?

This business continues to be an impressive long-term performer.

Read more »

Stressed shopper holding shopping bags.
Retail Shares

Bell Potter names three retail stock picks for your Christmas hamper

These three retail stocks will help set you up for a strong start to 2026, the broker says.

Read more »

A happy young couple celebrate a win by jumping high above their new sofa.
Share Market News

What could keep Harvey Norman shares climbing in 2026?

The property assets and share buyback program could carry the rally into 2026.

Read more »

A woman smiles over the top of multiple shopping bags she is holding in both hands up near her face.
Broker Notes

Broker tips 68% upside for Myer shares following brutal sell-off

Could a turnaround be on the cards?

Read more »

A mature aged man with grey hair and glasses holds a fan of Australian hundred dollar bills up against his mouth and looks skywards with his eyes as though he is thinking what he might do with the cash.
Dividend Investing

Here's how another $5,000 invested in this high-yield ASX 200 star could boost my dividend income over time!

This high-yield ASX 200 retailer has slipped under $1, but its dividend profile remains one of the strongest in the…

Read more »

Woman looking at prices for televisions in an electronics store.
Retail Shares

Up 50% in 2025, should you buy Harvey Norman shares before Christmas?

Two leading investment experts deliver their verdicts on Harvey Norman’s surging shares.

Read more »

Two fashionable asx investors dancing among confetti.
Retail Shares

Why is the Myer share price rocketing 10% on Thursday?

ASX investors are piling into Myer shares today. But why?

Read more »