Buying Woolworths shares? Here's how the supermarket is tapping into the AI revolution

Woolworths shares are going high-tech with an AI enabled shopping chatbot.

| More on:
Hand with AI in capital letters and AI-related digital icons.

Image source: Getty Images

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Woolworths Group Ltd (ASX: WOW) shares are edging higher today.

Shares in the S&P/ASX 200 Index (ASX: XJO) supermarket giant closed yesterday trading for $30.31. In afternoon trade on Tuesday, shares are changing hands for $30.33 apiece, up 0.1%.

That sees Woolworths share up 3.2% so far in these early days of 2026 and up 17.1% since plumbing one-year lows on 14 October.

That's the latest share price action for you.

Now here's how the supermarket aims to embrace artificial intelligence (AI) to improve its customers' shopping experiences and potentially boost its own sales.

Woolworths shares forging closer link with Google

As The Australian Financial Review reports, Woolies has inked a deal with Alphabet Inc Class A (NASDAQ: GOOGL) to use Google's Gemini product in its Olive chatbot.

While the longer-term impact on Woolworths shares remains to be seen, the deal with Google makes Woolies the first Aussie supermarket to enable AI to actually shop for its customers.

The Gemini empowered Olive won't be allowed to automatically make customer purchases, but Google noted the chatbot will be able "add items to their cart and even handle checkout", if the customers wish.

Olive will also be able to assist with planning weekly meals and recipes. The Gemini-powered chatbot is scheduled to go live later in 2026.

Commenting on Woolworths' adoption of Gemini, Google Australia managing director Melanie Silva said (quoted by the AFR):

We're moving into the era of the 'AI agent'. That sounds technical, but it's actually pretty simple. Up until now, AI has been great at giving you information. Agents are all about doing something with it. It's the difference between a tool that just answers a question, and a helper that thinks one step ahead to actually help you get a job done.

Woolworths CEO Amanda Bardwell added:

We are evolving our digital shopping assistant Olive into an intuitive partner that won't just answer questions, but actually anticipates your needs – planning meals based on what you love and spotting the specials that matter. This is a practical innovation that's all about us … making shopping that little bit easier to give you time back in your day.

Commenting on the impact on customer shopping habits, and by connection the potential impact on Woolworths shares, Craig Woolford, an analyst at MST Marquee, said, "It will potentially be saving them time and making the specials more visible, but it really depends on the uptake."

Motley Fool contributor Bernd Struben has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has positions in and has recommended Alphabet. The Motley Fool Australia has positions in and has recommended Woolworths Group. The Motley Fool Australia has recommended Alphabet. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

More on Consumer Staples & Discretionary Shares

Couple look at a bottle of wine while trying to decide what to buy.
Consumer Staples & Discretionary Shares

Guess which ASX 200 stock is tumbling 4% on trading update

Let's see what the Dan Murphy's and BWS owner reported.

Read more »

Woman thinking in a supermarket.
Opinions

Forget Coles shares, I'd buy this roaring retailer instead

Here's the retailer I'd be buying this year.

Read more »

Woman checking out new TVs.
Consumer Staples & Discretionary Shares

Are JB Hi-Fi or Harvey Norman shares a better buy right now?

Let's find out.

Read more »

asx pizza share price represented by hand taking slice of pizza
Consumer Staples & Discretionary Shares

Domino's shares trading higher as new local Chief Executive announced

A key role remains unfilled, however.

Read more »

Ecstatic woman looking at her phone outside with her fist pumped.
Share Gainers

Light & Wonder shares leap 25% on $190 million legal breakthrough with Aristocrat Leisure

Aristocrat Leisure and Light & Wonder are grabbing plenty of investor interest today. Let’s see why.

Read more »

Sad shopper sitting on a sofa with shopping bags and lamenting the fall in ASX retail shares of late.
Consumer Staples & Discretionary Shares

Guess which ASX 200 stock is crashing 11% on trading update

It was a bit of a mixed half for this retailer and its brands.

Read more »

Two happy woman on a sofa.
Retail Shares

Top 5 ASX 200 retail shares of 2025

It was all looking fine until inflation ticked back up and the RBA flagged the possibility of a rate hike…

Read more »

Young couple having pizza on lunch break at workplace.
Consumer Staples & Discretionary Shares

Are Guzman Y Gomez or Dominos shares a better buy in 2026?

Should investors be targeting Pizza or Burritos?

Read more »