In early afternoon trade, the cloud-based software-as-a-service (SaaS) company’s shares are up 6.27% to $1.78.
Dubber is a cloud call recording and data capture company that provides unified communication products to its clients. The company’s technology enables voice calls to be analysed and turned into data for process improvement.
What’s driving the Dubber share price higher?
In today’s release, Dubber advised that AT&T Inc has deployed its unified call recording and voice intelligence solutions on three networks. These include AT&T’s IP toll-free network, hosted voice service, and Cisco Webex Calling with AT&T Business in the United States.
The AT&T network is a session initiation protocol (SIP) trunking service (a method of sending voice and other unified communications services over the internet) that enables inbound toll-free calls.
Dubber said that more than 3 million business customers around the world used AT&T’s network. This includes Fortune 500 companies operating in the financial services, retail, healthcare, insurance, and manufacturing industries.
The partnership signifies Dubber’s importance to the AT&T network as the technology can easily connect voice data to big data sets. The company will offer unified call recording and voice artificial intelligence feature to new and existing customers on AT&T IP toll-free.
What did management say?
Dubber CEO Steve McGovern commented:
AT&T Business is again bringing industry-leading innovation to customers. By eliminating the costs of legacy on-premise and application- specific call recording and then automating compliance, customer experience and call centre activity enterprises can gain an immediate reduction in capital expenditure and drive increased productivity.
AT&T Business vice president of voice & collaboration Rich Shaw added:
Voice data is one of the last great untapped resources for companies. By making data and insights from conversations more accessible, we unlock the potential to drive digital and customer experience transformation through voice.
With the pandemic and acceleration of remote work, moving to network-centric and unified call recording has never been more important. Together with Dubber, we can help answer these customer needs on a global scale.
The Dubber share price has gained close to 80% over the past 12-month period.
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Aaron Teboneras has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. owns shares of Dubber. The Motley Fool Australia has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Bruce Jackson.
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