Pro Medicus responds to data breach speculation: no client or patient data accessed

Pro Medicus confirms no client data accessed and no impact following an isolated company email security incident.

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Key points

  • Pro Medicus confirmed that an unauthorised access incident involving a single email inbox in July 2025 had no impact on client systems or patient data, and incurred no financial loss.
  • The cybersecurity breach was limited and swiftly contained, with approximately 100 employees potentially having personal data exposure; all affected individuals were notified.
  • The company's systems remain secure, and Pro Medicus is enhancing its cybersecurity measures while continuing to focus on providing global medical imaging solutions.

The Pro Medicus Ltd (ASX: PME) share price is in focus after addressing speculation of a potential data breach, confirming no client or patient data was accessed and no financial loss occurred.

What did Pro Medicus report?

  • Investigated unauthorised access of a single company email inbox in July 2025
  • No client systems or patient data were accessed
  • No Pro Medicus products, systems, or databases were affected
  • No operational impact or financial loss resulted from the incident
  • Potential exposure of personal data for approximately 100 current and former employees
  • All impacted individuals have been notified

What else do investors need to know?

The company confirmed the cybersecurity incident was isolated to a single mailbox and was quickly contained with the help of external experts. There is no evidence that any commercially sensitive or material information was accessed during the breach.

Pro Medicus has informed all applicable government authorities as required by law, and all directly affected employees were promptly notified about the possible personal data exposure.

What's next for Pro Medicus?

Pro Medicus states that its systems and client information remain secure. The company continues to review its cybersecurity practices and is committed to protecting data in line with industry best practice.

There is no expectation of financial or operational impact, with Pro Medicus focusing on its ongoing delivery of medical imaging software solutions and services worldwide.

Pro Medicus share price snapshot

Over the past 12 months, Pro Medicus shares have declined 3%, trailing the S&P/ASX 200 Index (ASX: XJO) which has risen 2% over the same period.

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Motley Fool contributor Laura Stewart has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has recommended Pro Medicus. The Motley Fool Australia has recommended Pro Medicus. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips. This article was prepared with the assistance of Large Language Model (LLM) tools for the initial summary of the company announcement. Any content assisted by AI is subject to our robust human-in-the-loop quality control framework, involving thorough review, substantial editing, and fact-checking by our experienced writers and editors holding appropriate credentials. The Motley Fool Australia stands behind the work of our editorial team and takes ultimate responsibility for the content published by The Motley Fool Australia.

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