The Commonwealth Bank of Australia (ASX: CBA) share price is up 0.5% on Wednesday morning.
The S&P/ASX 200 Index (ASX: XJO) bank stock closed yesterday trading for $98.43. Shares are currently changing hands for $98.88 apiece.
With this morning's gains factored in, the CBA share price is back in the green since the closing bell on Friday.
That tells me investors aren't overly concerned about Monday's major banking disruptions.
What happened with the service outage?
Many of CBA's roughly 16 million customers woke on Monday to find they couldn't access their balances. Other clients reported they were unable to withdraw money from ATMs or make or receive online payments.
The technical outage impacted customers across most of Australia. Yet investors were largely unperturbed. The CBA share price closed down 0.6% on Monday, broadly in line with the 0.2% to 0.8% falls witnessed by the other big four banks. That saw the S&P/ASX 200 Financials Index (ASX: XFJ) also close Monday down 0.6%.
CBA reported that it was an internal technical systems error and was not due to any kind of cyber breach.
CBA chief information officer Gavin Munroe said (quoted by The Australian Financial Review), "We know how much customers depend on us and are very sorry for the intermittent service issues experienced by many people today."
While CBA was hard at work to restore full services, Munroe cautioned, "Please note there may be delays in some payments as we continue to bring services back online."
The potential of ongoing delays didn't stop the CBA share price from closing 0.5% higher yesterday. That was again broadly in line with the other banks, with the S&P/ASX 200 Financials Index (ASX: XFJ) finishing the day up 1.0%.
CBA share price snapshot
The CBA share price has gained 5.2% over the past 12 months. And that's before factoring in the $4.20 of dividends the bank has paid out over the full year.
