Medibank share price slumps ahead of major shutdown and cybersecurity overhaul

The company shut down major systems and close retail stores this weekend.

| More on:
Man in a wheelchair at a desk, checking his computer.

Image source: Getty Images

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Key points

  • The Medibank share price is down 0.2% right now, trading at $2.975
  • Its fall comes amid news the company will be shutting down some of its major systems as part of a planned move to safeguard its network from hackers
  • It follows October's major cybersecurity breach 

The Medibank Private Ltd (ASX: MPL) share price is in the red on Friday amid news the company will be shutting down its systems to undertake a cybersecurity overhaul this weekend.

The company famously suffered a cyberattack in October that saw criminals take off with the personal – and often sensitive – data of 10 million Australians.

The Medibank share price is $2.975 right now, 0.17% lower than its previous close.

For comparison, the S&P/ASX 200 Index (ASX: XJO) is up 0.38% at the time of writing – spending its first morning in the green since Monday.

Let's take a closer look at the latest from the private health insurance company.

Medibank share price slumps amid cyber shutdown news

The Medibank share price is defying the market's gains this morning.

Meanwhile, the company is preparing to take its Medicare and ahm systems offline from 8:30pm AEDT tonight to strengthen its security protections and undertake maintenance. Its retail stores and customer contact centre will also close on Saturday.

It clarified there's been no suspicious activity detected since 12 October and the company apologised for any inconvenience caused by this weekend's works. Continuing:

This is the next necessary phase of our ongoing work to further safeguard our network, called 'Operation Safeguard'.

Since the cybercrime we have bolstered existing monitoring, added further detection and forensics capability across the Medibank system and network, and have scaled up analytical support via specialist third parties.

IT security experts from Microsoft will be onsite at the company's Melbourne headquarters to complete the operation, which has been in the planning stages for several weeks.

Latest on Medibank data hack

Medibank is also continuing to analyse stolen data the group behind its cyberattack published to the dark web.

It confirmed the number of customer files impacted by the breach remains the same. It will soon begin to contact customers who had limited provider related data made public, such as provider number, admission date and discharge date.

The Medibank share price is still 16% lower than it was before news of the attack broke. It is also down 14% year to date and 11% over the last 12 months.

Comparatively, the ASX 200 has dropped 5% in 2022 and 2% since this time last year.

Motley Fool contributor Brooke Cooper has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has positions in and has recommended Microsoft. The Motley Fool Australia has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.

More on Financial Shares

Two brokers analysing stocks.
Financial Shares

Here is the earnings forecast to 2026 for Macquarie shares

The investment bank is predicted to make strong earnings in the coming years.

Read more »

Man pointing at a blue rising share price graph.
Financial Shares

How is this ASX 200 financial stock popping 6% today?

This lucky company has just swung into the green in 2024...

Read more »

Two male ASX 200 analysts stand in an office looking at various computer screens showing share prices
Financial Shares

AMP share price falls on first-quarter update

How did AMP perform during the first quarter?

Read more »

A young woman sits with her hand to her chin staring off to the side thinking about her investments.
Financial Shares

Why the Macquarie share price could soar 16% on an overlooked factor

A double-edge sword might be Macquarie's secret weapon for huge upside.

Read more »

Smiling elderly couple looking at their superannuation account, symbolising retirement.
Financial Shares

Suncorp share price hits new 52-week high amid $375m asset sale

Suncorp is offloading another asset as it reshapes its business.

Read more »

A young man goes over his finances and investment portfolio at home.
Financial Shares

Are IAG shares worth buying right now?

IAG shares have climbed high, but is there further to go?

Read more »

A man with long hair and tattoos holds out an EFTPOS payment machine from behind a shop counter.
Financial Shares

1 dirt-cheap ASX stock I'd buy as Aussie cash carrier looks for a lifeline

Every crisis comes with an opportunity. I reckon this payments company is in the buy zone as cash crumbles.

Read more »

A young male investor wearing a white business shirt screams in frustration with his hands grasping his hair after ASX 200 shares fell rapidly today and appear to be heading into a stock market crash
Financial Shares

Why is this ASX 300 stock crashing 23% today?

Shareholders of this stock have been hit with some bad news.

Read more »