The Information We Collect
The Main Consequences of Not Providing Your Information
You are not required to give us your personal information. However, if you do not give us your personal information we may not be able to provide you with our services and/or provide the content that you wish to receive.
Where Your Information is Stored
Your personal information (as outlined above) is disclosed to and processed and stored by our parent company, The Motley Fool, LLC, in the United States of America (“Fool US”). By providing your personal information you consent to this transfer and disclosure. Please note that while we have obliged Fool US to comply with the Australian Privacy Principles in respect of your personal information, once disclosed to Fool US, your personal information will be subject to the privacy laws of the United States of America which may be different from Australian law.
Our Use of This Information
Use of IP Addresses and Cookies
Your Web browser or email application automatically provides your IP address to other computers with which you communicate over the Internet so that they know where to send you information.
We receive an IP address each time you view one of our Web pages because the browser automatically reports it to us. We also may store the IP address when you register with The Motley Fool.
We may use IP addresses for various purposes, including:
If your browser is set up to accept them, we also use a feature known as a cookie. Cookies contain bits of information that Web sites transfer to your computer’s hard drive for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site such as ours.
At The Motley Fool cookies are primarily used in the following ways:
Information Sharing and Disclosure
Except as set out in this Policy, The Motley Fool does not disclose, give, lend or sell your personal information to any third party. We only provide aggregate, non-identifiable information to our current and prospective business partners. For example, we might tell them that there are 120,000 Registered Fools in Metropolis, but we won’t tell them that the user called ‘Superman’ is one of them, and we definitely won’t tell them that his email address is email@example.com.
We may disclose your personal information as follows:
The Motley Fool takes reasonable steps to ensure that your personal information is protected from misuse, interference and loss and from unauthorized access, modification and disclosure. While we do our best to protect your personal information, The Motley Fool cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. What does all this mean? Just as in the investing world, you must protect yourself. You are responsible for maintaining the secrecy of any passwords and account information you reveal on the internet.
Access to Your Information
In accordance with the Australian Privacy Principles, upon written request, The Motley Fool will (other than as permitted by law) provide you access to the personal information we hold about you as well as grant you the opportunity to correct any incorrect personal information. If your access request is denied, we will give you the reasons for denying your request. To contact us about accessing your information, please click here. Alternatively, you can submit your request to:
The Motley Fool Australia (membersupportAU@fool.com.au)
PO Box 4635
Ashmore, Qld 4214
While we always endeavour to get things right, we accept that we can get things wrong. If you have a complaint regarding your privacy you may make a complaint to us and we will investigate your concerns as soon as possible. To make a complaint, please contact us at:
The Motley Fool Australia
PO Box 4635
Ashmore, Qld 4214
If you are not satisfied with our handling of your complaint, you may complain to the Privacy Commissioner.
Other Parties Collecting Information
If you follow or click on links to any third party websites from fool.com.au, including when paying your for subscription through PayPal, you should be aware that these other sites have their own privacy and data processing practices. The Motley Fool has no responsibility or liability for these independent policies. For more information regarding a site and its privacy policies, check that site.
Effective: 5 May 2016
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The Motley Fool Team