When a brand ambassador goes bad

Sponsorship remains an important part of marketing

You’re reading a free article with opinions that may differ from The Motley Fool’s Premium Investing Services. Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. Learn More

Nike can't seem to take a trick. Not only does it sponsor golf's fallen idol, Tiger Woods, but its has been forced to drop its long-time sponsorship of Lance Armstrong overnight.

For companies, sponsorship of high profile athletes and personalities can lead to massive increases in the company's profile and brand, while increasing sales of their products or services – that's as long as nothing goes wrong, which unfortunately, sometimes it does. Just ask Alan Jones' sponsors.

Sports giant Nike has recently announced that it was dropping its sponsorship of cyclist, Lance Armstrong, despite supporting him in August, when the US Anti-Doping Agency (USADA) banned him for life and stripped him of his seven Tour de France titles for doping.

Last week, USADA released a massive report, which included sworn depositions from 26 witnesses, 11 of them former teammates, and what appears to be overwhelming evidence that Armstrong used banned substances to help him win his seven titles. Personally, I found it so disappointing, having followed his career, spent many a late night cheering him on and read his inspiring book about beating testicular cancer.

Public perception matters

Public opinion of a company and its products matters enormously these days, and Nike was forced to drop its sponsorship of Armstrong, or risk a public backlash against the company, whether Armstrong was guilty or not. A company's reputation is built on how it is perceived by the general public. The problem with sponsorship is that the company has no control over the actions of the sponsored person or team.

BMW was recently forced to apologise after a sponsorship that went terribly wrong. The company sponsored a storm named 'Cooper' for its Mini Cooper, which went on to claim 100 lives in Poland and the Ukraine.

Olympian Grant Hackett  was dropped as the public face of Westpac Banking Corporation (ASX: WBC) in February this year, after 13 years as an ambassador for the company. That was following several incidents, including allegations of a Derby Day drunken rampage, causing a ruckus during Channel Nine's Logies telecast and trashing of his apartment. While he hadn't done anything illegal, it's the public's opinion that matters.

Commonwealth Bank of Australia (ASX: CBA) named swimmer, James Magnussen, known as the "Missile", as its ambassador and the face of its 'Can' advertising campaign in the lead up to the Olympics. That backfired when the Missile failed to live up to expectations and had a dummy spit on national TV – immediately followed by an ad break featuring one of CBA's 'Can' ads.

Some companies opt to not sponsor athletes and sportspeople directly, others like Qantas Airways Limited (ASX: QAN) prefer to sponsor a team (Qantas Wallabies) , while Telstra Corporation (ASX: TLS) sponsors the National Rugby League (Telstra Premiership).

Sponsorship remains an important part of a company's marketing, and an equally important source of funding for athletes, many of whom couldn't dedicate their lives to their sport without sponsorship. Companies need to protect their reputation from the risks it faces – sometimes withdrawing sponsorship is the only step left.

If you only invest in one company this year, make it our "Top Stock for 2012-13". Operating in two hot markets — one set to double by 2012, the other predicted to grow 5x over the next five years — this stock is a solid growth play that also boasts strong recurring revenue, zero debt, and lots of cash. Get its name and full research case in this brand-new FREE report.

More reading

Motley Fool writer/analyst Mike King doesn't own shares in any companies mentioned. The Motley Fool's purpose is to help the world invest, better. Take Stock is The Motley Fool's free investing newsletter. Packed with stock ideas and investing advice, it is essential reading for anyone looking to build and grow their wealth in the years ahead. Click here now to request your free subscription, whilst it's still available. This article contains general investment advice only (under AFSL 400691). Authorised by Bruce Jackson.

More on ⏸️ Investing

Close up of baby looking puzzled
Retail Shares

What has happened to the Baby Bunting (ASX:BBN) share price this year?

It's been a volatile year so far for the Aussie nursery retailer. We take a closer look

Read more »

woman holds sign saying 'we need change' at climate change protest
ETFs

3 ASX ETFs that invest in companies fighting climate change

If you want to shift some of your investments into more ethical companies, exchange-traded funds can offer a good option

Read more »

a jewellery store attendant stands at a cabinet displaying opulent necklaces and earrings featuring diamonds and precious stones.
⏸️ Investing

The Michael Hill (ASX: MHJ) share price poised for growth

Investors will be keeping an eye on the Michael Hill International Limited (ASX: MHJ) share price today. The keen interest…

Read more »

ASX shares buy unstoppable asx share price represented by man in superman cape pointing skyward
⏸️ Investing

The Atomos (ASX:AMS) share price is up 15% in a week

The Atomos (ASX: AMS) share price has surged 15% this week. Let's look at what's ahead as the company build…

Read more »

Two people in suits arm wrestle on a black and white chess board.
Retail Shares

How does the Temple & Webster (ASX:TPW) share price stack up against Nick Scali (ASX:NCK)?

How does the Temple & Webster (ASX: TPW) share price stack up against rival furniture retailer Nick Scali Limited (ASX:…

Read more »

A medical researcher works on a bichip, indicating share price movement in ASX tech companies
Healthcare Shares

The Aroa (ASX:ARX) share price has surged 60% since its IPO

The Aroa (ASX:ARX) share price has surged 60% since the Polynovo (ASX: PNV) competitor listed on the ASX in July.…

Read more »

asx investor daydreaming about US shares
⏸️ How to Invest

How to buy US shares from Australia right now

If you have been wondering how to buy US shares from Australia to gain exposure from the highly topical market,…

Read more »

⏸️ Investing

Why Fox (NASDAQ:FOX) might hurt News Corp (ASX:NWS) shareholders

News Corporation (ASX: NWS) might be facing some existential threats from its American cousins over the riots on 6 January

Read more »